23rd Jun 2026
Notice Regarding Google Region Issues
Notice Regarding Google Region Issues
The previous Google region recognition issue affecting Cox Dual-ISP residential IPs, NTT, and Cogent Dual-ISP residential IPs has now been mostly resolved. The issue previously caused some IPs to be recognized as being located in Mainland China, which affected services such as YouTube Premium and ...
20th Jun 2026
Ping0 and ipjiance Results
Explanation Regarding Ping0 and ipjiance Query Results
Recently, we have received feedback from some users stating that certain third-party IP checking platforms have labeled our IP addresses with conclusions such as “blacklisted,” “not recommended,” or “IDC data center IP.” After review, we found that some platforms’ displayed ...
20th Jun 2026
New features are now available
We made several website updates today:
1. Improved frontend loading speed, removed blocking resources, optimized some plugins, and improved backend database query performance for faster response times.
2. Fixed the issue where the billing cycle could not be changed after an early renewal invoice was generated. Previously this required a support ...
14th Jun 2026
618 Annual Discount Update
Dear users,
We would like to provide an additional clarification and apology regarding the PICO and NANO promotional plans in our 618 campaign.
The PICO and NANO promotional plans are essentially annual billing versions of the Lite and Basic plans. However, when the campaign was first launched, we did not provide existing Lite and Basic users ...